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Return & Replacements

Returns Policy (100% Guarantee Money Back Policy)

  • We believe in making you happy. You may return most new, unopened items within 21 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of an error on our end (you received an incorrect or defective item, etc.) Pre-made favors are non-refundable once they leave our warehouse. However, you are entitle to a full refund if you received an incorrect or defective item. 

  • You should expect to receive your refund within 2 to 3 weeks of giving your package to the return shipper. In many cases you will receive a refund sooner. Most refunds are fully refunded in 3-5 days after we receive and process your return.This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (3 to 5 business days). 

  • If you need to return an item, simply login to your account, view the order using the "Completed Orders" link under the My Account menu, and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

  • After we are notify of the return, a Americasfavors team member will create a return label for you, so you may return your items to us. 

  • In store returns and refunds purchased thru online are not available at this time. We ask that you please ship them back to our return address:

    Americasfavors
    405 Wall St. 
    Los Angeles, CA 90013

Replacements 

Does Americasfavors offer replacements and exchanges?

Yes, you can create replacement and exchange orders from this page by clicking Return Items. If you received a damaged or defective item, we’ll ship you a replacement of the exact item. 

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Shipping & Returns (100% Satisfaction Guarantee)

Shipping Time: 

All orders of $50 or more across any product category qualify for FREE Shipping. 

With free shipping, your order will be delivered within 3-8 business days after all your items are available to ship. Excluding (Pre-made Favors)

Some states may have faster shipping times. :)

Certain items with label on the description of the product page: "Special Shipping & Handling" ship from our factory and may have a handing and shipping time of 12-24 day before they arrive to you.*

For Pre-made Favor Items: 

Please allow two weeks to receive your pre-made favors from the time your ordered to the time it arrives to your destination. (Pre-made favors are all handmade in Los Angeles, CA, so  it requires about one week and a half to complete. Another 3-5 business days to get to you after.) 

You may request for a faster processing time for your pre-made favors, please send us a email at Shop@americasfavors.com . (Additional fees may apply) 

Customized Ribbons & Stickers:

Personalized ribbons take 2 days to process afterwards please allow 3 day for delivery.

Personalized stickers take 3 days to process afterwards please allow 3 days for delivery. 

For all other items (not pre-made): 

Your order will be delivered within 4-8 business days after all your items are available to ship.

Return Policy (100% Guarantee Money Back Policy): 

We believe in making you happy. You may return most new, unopened items within 21 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of an error on our end (you received an incorrect or defective item, etc.) Pre-made favors are non-refundable once they leave our warehouse. However, you are entitle to a full refund if you received an incorrect or defective item. 

Refer to Return Policy for more information