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About Us

 

At American Favors, we want to help make your event perfect.

We’re a family company started by Crystal as a simple brick and mortar store almost twenty years ago. Originally, she sold cute party favors for weddings and other events. She built that store into a full-service event decoration service and thrilled her customers with the beauty she was able to bring to their events.

Many of her customers asked her to design custom made party favors and to a man, they were thrilled with the results. Ultimately, Crystal found it more rewarding to step back from the decoration and simply provide the cutest, most beautiful party favors for any occasion.

Over the years, she has helped more than 200,000 families make their events more beautiful and now we’re trying to expand and help even more families. If you have an event coming up—a Wedding, Baby Shower, Baptism, Quinceanera, Communion, Birthday, Anniversary, or anything else—we would love to help you make it as perfect as it is in your dreams.

We’re a family company, so we can do business the right way. That means giving all of our customers the care and attention they deserve. Please, take a look around. We’re pretty sure you’ll find something that fits your event perfectly, but if you have any questions, please don’t hesitate to ask. And if something ever goes wrong, please let us know as soon as possible so we can make it right.

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Shipping & Returns (100% Satisfaction Guarantee)

Shipping Time: 

All orders of $65 or more across any product category qualify for FREE Shipping. 

With free shipping, your order will be delivered within 3-8 business days after all your items are available to ship. Excluding (Pre-made Favors)

Some states may have faster shipping times. :)

Certain items with label on the description of the product page: "Special Shipping & Handling" ship from our factory and may have a handing and shipping time of 12-24 day before they arrive to you.*

For Pre-made Favor Items: 

Please allow two weeks to receive your pre-made favors from the time your ordered to the time it arrives to your destination. (Pre-made favors are all handmade in Los Angeles, CA, so  it requires about one week and a half to complete. Another 3-5 business days to get to you after.) 

You may request for a faster processing time for your pre-made favors, please send us a email at Shop@americasfavors.com . (Additional fees may apply) 

Customized Ribbons & Stickers:

Personalized ribbons take 2 days to process afterwards please allow 3 day for delivery.

Personalized stickers take 3 days to process afterwards please allow 3 days for delivery. 

For all other items (not pre-made): 

Your order will be delivered within 4-8 business days after all your items are available to ship.

Return Policy (100% Guarantee Money Back Policy): 

We believe in making you happy. You may return most new, unopened items within 21 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of an error on our end (you received an incorrect or defective item, etc.) Pre-made favors are non-refundable once they leave our warehouse. However, you are entitle to a full refund if you received an incorrect or defective item. 

Refer to Return Policy for more information